BenefitMall

Account Services Division

CRC Benefits helps brokers optimize service across their book of business — delivering expert support, renewal coordination, and carrier access without adding to your headcount. Whether you’re growing your agency or managing a full pipeline, we work as an extension of your team so you can focus on what’s next.

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Scale Smart. Focus on Growth.

Maintaining high service standards while driving new business isn’t easy. That’s why brokers partner with CRC Benefits to handle day-to-day account management, from renewals and reporting to plan optimization and carrier coordination. With nationwide support and access to top carriers, we help you scale efficiently, serve every client with confidence, and focus on revenue growth.

Seamless Support to Streamline Your Book

Receive strategic guidance and hands-on support across every stage of the client relationship. From enhanced service and compliance resources to efficient account management, CRC Benefits delivers meaningful advantages for both brokers and their clients.

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Client Advantages

Partnering with CRC Benefits' Account Services Division ensures your clients are getting the best value with access to all carriers and products, managed by an experienced, specialized team that provides online enrollment tools, access to Ben Admin partners and services, and resources built specifically for small market clients to maximize retention.

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Broker Advantages

The Account Services Division offers brokers a solution to partner with CRC Benefits to increase profitability on small accounts defined by the broker. This allows brokers to redeploy account managers to retain larger accounts and provide capacity for producers to win new business without adding headcount.

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Account Management

Providing full-service account management, including day-to-day support for renewals, open enrollment, and ongoing client service — delivered as an extension of your team.

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Compliance

The Account Services Division helps your clients stay compliant through distribution of required annual notices, regularly scheduled webinars, and access to legal advice through the Employment Law HelpLine.

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Robust Carrier Portfolio

With access to leading carriers, CRC Benefits helps brokers deliver complete, compliant benefit solutions tailored to every client. From medical to ancillary and voluntary products, we support your success with a wide range of options and nationwide service to meet client needs wherever they do business.

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Simple. Seamless. Secure.

Agency Workspace digitalizes the entire quote to enroll experience, allowing you to manage your clients in one secure location.